One customer gave feedback that his Dolphin XP005L prompted “ERROR CODE: 5 Detected probe”. He was trying to cut a Ford HU101T key.
Here is how Xhorsevvdi engineers find the solution:
Xhorsevvdi: do the Electrical conductivity test and shoot a video
X: Update firmware to the latest version and do Height calibration and Clamp calibration.
C: The error still there.
X: The key head should be aligned with the 2nd line on the clamp.
C: The key is put correctly.
From this pic, we find the Reason:
For this key, XP005L requires M5-B (side B of clamp M5) instead of side A.
Turn the clamp M5 to side B and it should work fine.
Any questions, contact us.