VVDI Key Tool not support XM Smart

We received customers feedback that use Xhorse VVDI Key Tool generate XM Smart Key pcb, Key tool will fail, can’t prepare, give me instructions.

And here is the error pics when operate:

The type chooses in VVDI key tool:

And the error message pic:

And try xhorse app with vvdi key tool, not support:

Engineer reply:

VVDI Key Tool is old type device, and its hardware not support generate XM smart key function, please use VVDI2, VVDI MINI Key Tool, Key Tool Max, VVDI Key Tool Plus.

Note:

1. First time generation of XM Smart will cost 200 points.
2. Please keep your VVDI2 database in English GL version.