One customer gave feedback that his 15 VVDI BE Keys has no points. VVDI MB gave the prompt “Attention: This BE key doesn’t have bonus points, its bonus points was already used!”.
Here xhorsevvdi technicians give the
1. Update software&firmware to the latest version before collecting points
2. If still no points after step 1, attach the pics of VVDI MB Tool software&firmware, and send the logfiles by time to us.
Xhorse VVDI MB prompts “This BE key has bonus points”. (This means the points are collected successfully.)