One Xhorse VVDI2 user gave feedback that he upgraded everything and still get this message.
Here is the Solution:
Update Software and Firmware to the latest version and try again.
Software: Download V7.3.5 VVDI2
Firmware: Update to V7.3.5 by Xhorse Upgrade Kit
Hope this could help!
Skype: xhorsevvdi.com
Whatsapp: https://wa.me/8613983756354