Xhorse Multi-Prog Firmware Update Error ‘Obtain file write information error. error code ffffffff, Command not found.’ Solution

Customer Feedback:

When I update the Xhorse Multi Prog firmware, I get the error “Error getting file write information. Error code ffffffff, command not found.” What is this problem and what should I do?

XhorseVVDI.com‘s Engineer Answer:

Restart your pc, turn off the antivirus program, update again.
Restart the update normally it should work.

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