Please check the menu which chips it needs to use.The key type and chip which you use will display on the menu. It is the chip you use is not right.
And Xhorse brand has ID46 chips,ID48 chips,4C/4D chips.
And Xhorse remote key.
Xhorse Universal Remote Key Full Set 39 Pieces English Version work with VVDI Key Tool/VVDI2